West Coast Consulting, LLC (henceforth referred to as WCC) delivers a full range of services covering all facets of project implementation, from program management to developing the business process model and software solution design through application setup, technical and DBA tasks, testing, training, roll-out, and post-production support. Our consultants have proven knowledge in both the technical and related functional areas as they define and analyze business processes and requirements, then configure the solutions specifically to the customers' needs and maximize the return on their investment.

WCC has the people, the processes, the experience, and the expertise to help customers successfully deploy the Oracle e-Business Suite. Our teams of professionals identify potential areas of functional and technical improvement; and propose and implement solutions that help their customer's businesses run smoother.

WCC has completed successful implementations and upgrades using the WCC Method. This proven, flexible implementation methodology leverages reusable elements of the package software setup process while still providing a custom fit for unique requirements of their clients' businesses.

The WCC Method

The WCC Method provides a framework in which Oracle Applications projects can be planned, estimated, controlled, and tracked in a consistent manner. WCC tailors its solution to meet specific customer requirements with time-tested, proven implementation techniques. WCC has developed a multi-step process that can be characterized into six phases:

Phase 1.

Project Management:

Planning, Progress and Work Management. WCC works with project teams to develop an initial implementation work plan, identifying the detailed project tasks, resources, resource assignments, task estimates, and milestones as a baseline for measuring progress.

Phase 2.

Requirements Definition and Operations Analysis.
WCC analyzes and models their customers' business processes and recommends appropriate uses of Applications.

Phase 3.

Solution Design

WCC assists in the development of detailed designs that considers organizational changes, process improvements, and reengineering initiatives while helping their customers choose the most cost-effective alternatives to meet their future business requirements.

Phase 4.

Build and Test.

WCC configures and tests the applications. Develops and tests custom reports, data conversions, interfaces, customizations, and extensions.

Phase 5.

Acceptance and Transition.

WCC documents production setup, conducts end-user training, performs acceptance tests to the system, and readies the applications for their customers' production.

Phase 6.

Production and Post Production.

During the cutover period, WCC monitors their customers' system, supports the users, documents problems, and applies fixes in a controlled environment. Transfers knowledge to their customers' operations teams and helps to ensure future stability of the system.